Terms of Use Agreement

This Terms of Use Agreement ("Terms of Use") applies to use of the ReliaBuy.com website located at http://www.ReliaBuy.com (the "Site"). The Site is the property of Asher Worldwide Enterprises LLC (“AWE”). By clicking "I agree with our terms and conditions," you agree to these terms of use. If you do not agree, do not click on the button and do not use the site. All orders placed via Phone or directly via our Website are subject to the Terms and Conditions below:

1. Customer Service Policies
These are detailed here: Customer Service
They describe our policies for Damaged items, Defective Items, Returns and Warranty service. You must inspect any items that ship by freight truck for damage AT time of delivery and NOTATE damage on the shipper's paperwork (Bill of Lading). If you sign for the item as free and clear, we are not responsible for freight damage and no returns of damaged goods will be accepted.

2. Copyright and Trademark Notice
All media text, images, graphics, user interfaces, photographs, logos, artwork and other content on the Site (collectively, "Content"), including but not limited to the design, selection, and arrangement of such Content on the Site is owned or licensed by or to ReliaBuy.com/AWE, and is protected by copyright, trademark, and various other intellectual property rights laws.

3. Consent To Collect, Use & Disclose Your Personal Information
You must disclose certain Personally Identifiable Information and allow us to contact you by Phone and/or Email in order to make purchases from our site. Under no circumstances does AWE share this information to a third party, unless necessary to fulfill your order. 

4. Conditions of Sale and Payment Terms
To purchase any goods and/or services on our Site, you must be at least eighteen (18) years of age. Orders over $500 are subject to additional verification.

5. Methods of Payment and Taxes
We accept payment via credit card, check, money order and bank wire in addition to Paypal. Your card issuer agreement governs your use of your designated card. You are responsible for paying any governmental taxes imposed on your purchases. AWE shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona.

6. Order Acceptance & Mispriced Products/Services Policy
ReliaBuy.com/AWE reserves the right at any time after receipt of your order to accept or decline your order for any reason and may refuse, cancel and/or refund any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing typographical errors.

7. Limitation on Losses due to Defective Item
Manufacturer Warranties that come with our items cover the ITEM only and NOT the value of any goods lost as a result of the item defect. As such, neither we nor the Manufacturer are responsible or liable for the loss of goods or damage incurred as a result of the product defect.

8. Service and Support for Goods Sold
All requests for technical support should be made directly to the manufacturer. ReliaBuy does NOT fulfill or service Manufacturer Warranties and as such is not liable for any issues arising with defective equipment and/or repair of said equipment under Warranty. ALL warranty related issues are solely between you the customer and the Manufacturer of the equipment you purchased.

9. Limitation of Liability for non-NSF Approved Equipment.
If the item is NOT marked in the product description page as being NSF-approved or its equivalent, then you must assume it is NOT certified by these organizations. While many items that are NOT NSF-certified are still accepted by health inspectors for commercial use, it is YOUR responsibility as the equipment buyer to purchase equipment that meets your specific needs. Any Returns made for this reason are subject to Restock fees of 35% in addition to return ship costs.

10. ReliaBuy Ratings System
The ReliaBuy Ratings System is not a guarantee of quality, value or warranty coverage but merely an opinion and comparison aid that aims to help consumers compare between various products that have different features, prices and warranty coverage.

11. Chargeback Policy
We ask you to contact us prior to filing a chargeback so we can attempt to resolve your issue as your satisfaction is our top priority. If you file a Chargeback case with your credit card company, and the case is decided in your favor, you agree to return the item to our ship warehouse in the same condition it was delivered. If you fail to return the item, you authorize us to re-charge your credit card for the full item cost and agree to reimburse any attorney fees that may be incurred by us for having to pursue civil litigation to recover the value of the non-returned item.

12. Order Cancellation Policy
If you cancel an order prior to it shipping out our warehouse door, you will be refunded the entire order amount less a 3% Payment Processing Fee as our credit card companies still charge 3% even if a payment that was processed is refunded. If you cancel an order after it has shipped and before it has been delivered to you, you will be responsible for actual original AND return ship fees in addition to any restock fees that may apply (restock fees vary depending upon which Manufacturer your item was made by and generally vary between 10-25%).

13. Returns that Arrived Back to Warehouse Damaged
You are responsible for ensuring any returns are properly packaged and are returned to us in the same condition they were originally received. New damages will be assessed by the factory technician and deducted from your refund. As such it is essential to follow our Freight Shipping FAQ and keep your packaging materials to use for return purposes. If you discard the original packing materials, you are responsible for properly packaging the unit for return so it arrives back at our warehouse in the same condition it was originally delivered to you.

Legal Terms and Conditions

A. Indemnification. You agree to indemnify and hold harmless ReliaBuy.com/AWE from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law or third-party right.

B. Limitation of liability. The entire risk arising out of the use of the site, the use of any products and/or services offered on or in connection with the site, remains with you. In no event shall Reliabuy.com/AWE or any of their officers, directors, employees, agents or affiliates be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss).

C. General. No delay or failure to take action under this Terms of Use shall constitute any waiver by ReliaBuy.com/AWE of any provision of this Terms of Use. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises. This Terms of Use shall be governed by the laws of the State of Arizona without regard to or application of any conflict of laws provisions. This Terms of Use is personal to you and may not be transferred or assigned.